Introduction
AfroIntelligent (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Use our chatbot to inquire about our services
- Fill out contact forms
- Subscribe to our communications
- Engage with us for services
This may include your name, email address, phone number, business name, and details about your business needs.
Automatically Collected Information
When you visit our website, we may automatically collect limited technical information such as browser type, operating system, referring pages, and website usage activity. Raw network identifiers are not shown in the public website or client dashboards.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you relevant communications about our services
- Improve our website and services
- Analyse usage patterns and trends
- Protect against fraudulent or unauthorised activity
Data Storage and Security
Your data is stored securely using industry-standard cloud services. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Third-Party Services
We may use third-party services for analytics, hosting, and communication purposes. These services have their own privacy policies, and we encourage you to review them. Key services include:
- MongoDB (application data storage)
- Vercel (hosting and analytics)
Your Rights
Under the Protection of Personal Information Act (POPIA) and similar regulations, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing of your information
- Withdraw consent where processing is based on consent
Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: info@afrointelligence.com
- Phone: +27 70 496 6745
- Location: Mbombela, Nelspruit, Mpumalanga, South Africa